Privacy Policy

Information We Collect

We may collect the following information when you use our application:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Address (if provided)
• Account Login Information

Vehicle Information

• Vehicle Registration Details
• Vehicle Model Information
• Vehicle Identification Details
• Service History and Records

Service and Rental Information

• Service Booking Requests
• Rental Booking Information
• Customer Support Requests
• Communication Records

Technical Information

• Device Information
• Browser Information
• Application Usage Information
• Diagnostic and Error Logs

How We Use Your Information

We use the collected information to:

• Create and manage customer accounts.
• Register and manage customer vehicles.
• Process service requests and maintenance bookings.
• Facilitate electric vehicle rental bookings.
• Provide customer support and assistance.
• Improve our products and services.
• Communicate important service updates and notifications.
• Ensure security and prevent unauthorized access.

Information Sharing

We do not sell, trade, or rent personal information to third parties.

We may share information with:

• Authorized service technicians and service partners for fulfilling service requests.
• Technology and hosting service providers assisting in application operations.
• Government authorities when required by applicable law or legal process.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain customer and vehicle information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your personal information, subject to applicable legal requirements.

Requests may be submitted using the contact information provided below.

Third-Party Services

The application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

• Tejaswi Green Energy Private Limited
• Works Address: #10, Phase-II, IDA, Cherlapally, Hyderabad – 500051, Telangana, India
• Corporate Office: #84, Sri Nagar Colony, Hyderabad – 500073, Telangana, India
• Email: info@tejaswigroup.com
• Phone: +91 9133330531
• Website: https://tejaswigroup.com
• Location: Hyderabad, Telangana, India